
In our onboarding conversation, documents were already visible in the workflow. The next request made sense: if the date is on the document, nobody should have to type it again. Another part of the same conversation concerned working-time comparisons and putting uncertain results in front of a person for review. The same distinction is useful when handling details extracted from documents.
Those requirements belong together. Extraction saves input. Review determines whether the proposed value can be used in this process.
Keep the source beside the suggestion
A proposed date is easier to check when you can inspect its document. You do not have to find another file or rely on someone else having looked at it. A correction also needs a short path back to the field.
That gives you a concrete workflow check: can you move from the value to its source and back without losing your input?
Uncertainty needs a next step
“Please check” only helps when it is clear what needs checking. Is the date difficult to read? Is a detail missing? Are there several documents? The message should identify the open question without pretending to have a certain answer.
An upload, an extracted value and a confirmed detail are different states. Those distinctions should stay visible. Otherwise, a successful transfer can easily look like a completed review.
Reading a document does not make the professional decision
Extracted information can prepare the work. The responsible person decides whether the document belongs to this case and what follows from it. A date on its own does not replace that review.
From that discussion, we draw a practical standard for the workflow: less repeated input, a visible connection to the source and a clear way to correct a suggestion. That lets a person see what the system has prepared and what still needs their decision.
Four questions before accepting a value
When reviewing a suggested value, four questions help make the decision explicit:
- Where does the value appear? Open the relevant part of the document rather than looking only at the suggestion.
- What does it describe? A document can contain several dates. Check the label and context before choosing one.
- Does the source belong to this case? A clearly readable detail can still come from a different or older document.
- What was confirmed? Distinguish checking the copied value from reviewing a broader decision.
A useful question identifies what is unresolved
“Which date should I use?” is more specific than a general “Please check.” It becomes more useful when the field and its source are visible together. The uncertainty can then be resolved without rebuilding the rest of the case.
These are questions for reviewing your workflow, not a statement about measured extraction accuracy. Take a recently accepted value and check whether a second person can trace its source and confirmation.
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